Goapp Outbound

Automated customer engagement across the customer lifecycle

Build audiences and run targeted campaigns and automated journeys based on customer profile, behavior, transactions, lifecycle, loyalty, and engagement data.

Trusted by leading companies

Euromedica Group
Urban & Co
Erajaya
Bags City

Choose a workflow to see how Goapp works in real business scenarios

Explore module capabilities

Campaigns
Campaigns

Plan, launch, schedule, and measure outbound customer engagement.

Audience
Audience

Build reusable audiences from customer profile, behavior, transactions, loyalty, engagement, and business data.

Dynamic Segments
Dynamic Segments

Automatically group customers as their attributes and behavior change.

WhatsApp Campaigns

Send approved, targeted WhatsApp communication to selected audiences.

Lifecycle Journeys

Automate welcome, nurture, post-purchase, reminder, re-engagement, renewal, and other customer journeys.

Personalization

Use customer and business data to make messages and offers more relevant.

Triggers & Scheduling

Start engagement based on dates, events, customer actions, inactivity, or business conditions.

Conversation Handoff

Route customer responses into Communication, CRM, Sales, Service, or other workflows.

Campaign Attribution

Keep campaign engagement connected to customer profiles and downstream actions.

Automation

Add or remove audiences, trigger messages, update customer journeys, and initiate connected workflows.

AI Assistance

Help teams understand audiences, create content, analyze engagement, and determine next actions.

Campaign Analytics

Track delivery, engagement, responses, conversion, and downstream customer outcomes.