Goapp AI Assistant

Your personal AI assistant for every customer interaction

Work alongside an AI assistant that understands the customer, conversation, lead, issue, and contact you're working on—then helps you reply, follow up, schedule, create tasks, analyze situations, and get work done.

Trusted by leading companies

Bnetfit Fiber by Jala Lintas Media
Erajaya
BagsCity
Euromedica

Choose a workflow to see how Goapp works in real business scenarios

Explore key capabilities in Goapp AI Agent

Context-Aware Assistant

Understand the conversation, lead, issue, contact, or customer record you are currently working on

Conversation Assistance

Summarize customer conversations, identify needs, and help determine the right response

Reply & Draft Assistance

Create contextual replies and follow-up messages using customer history and business information

Proactive Follow-Up

Detect overdue or missing follow-ups and remind, suggest, draft, or execute the next action

Lead Analysis

Analyze sales context, qualification, objections, buying signals, risks, and recommended next steps

Issue Analysis

Summarize support cases, unresolved problems, blockers, SLA risks, and actions needed

Tasks & Reminders

Create tasks, reminders, and next actions directly from conversations or natural-language instructions

Calendar & Meetings

Schedule meetings, appointments, demos, and follow-up calls using the current customer context.

Meeting Assistance

Prepare meeting briefs and turn meeting notes or transcripts into summaries, tasks, and follow-ups

Suggested Actions

Recommend relevant next steps such as replying, scheduling, escalating, updating qualification, or following up

Active Customer Follow-Up

Continue approved follow-up automatically when a customer has not replied or a condition is met

Customer & Record Summaries

Keep concise summaries of conversations, leads, issues, contacts, and customer relationships

Knowledge Access

Search approved knowledge, SOPs, policies, product information, and internal documentation

Tool & Action Access

Use Goapp actions, APIs, MCP tools, and connected systems to retrieve information or complete work

Cross-Product Context

Use information across Communication, CRM, Project, Commerce, Loyalty, Customer 360, and connected systems

Permissions & Approval

Control whether AI can only suggest, prepare actions for approval, or execute them automatically